Hyster enjoys a unique relationship with all our customers. We attempt to produce complete client satisfaction created through world class manufacturing. Our goal is to foresee the needs of each customer in addition to address them with forklifts which provide the reliability, the value and the performance that they demand.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to virtual, physical and environmental tests, in order to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold all workers accountable for consistent quality, together with the 5s workplace organization in place to help us attain it.
Hyster provides a range of high quality features as standard with all our products. By remaining committed to our focus on both quality and safety, and by being innovative from start to finish, we offer some of the best material handling equipment on the market. These are just a few of the reasons the corporation has become a leader in the industry.